Terms and Conditions

Last Updated: May 14, 2026

Effective Date: May 14, 2026

Service Provider: SOKONI POS (operated by Atlas Softech Limited)

Please read these Terms and Conditions carefully before using SOKONI POS. By accessing or using SOKONI POS, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

1. Acceptance of Terms and Eligibility

By accessing or using SOKONI POS, you represent and warrant that: • You are at least 18 years of age or the legal age of majority in your jurisdiction • You have the legal authority and capacity to enter into binding agreements • You are not prohibited by law from using the Service in your jurisdiction • If using the Service on behalf of a business, you have authorization to bind that business to these Terms Your continued use of SOKONI POS constitutes your ongoing acceptance of these Terms. Atlas Softech Limited reserves the right to refuse service or terminate accounts of individuals or businesses that do not meet these eligibility requirements.

2. Description of Service

SOKONI POS is a cloud-based point-of-sale (POS) and business management platform designed to help shopkeepers and retailers manage inventory, process sales, track expenses, reconcile cash, and generate business reports. The Service includes features for staff management, purchase order tracking, price history management, and financial analytics. Additional features may be available through paid subscription plans (Starter, Essential, Pro, and Enterprise). SOKONI POS is provided "as-is" and may be updated, modified, or discontinued at our discretion with reasonable notice to users.

3. Account Creation and Responsibilities

To use SOKONI POS, you must create an account by providing accurate, complete, and current information. You are responsible for: • Maintaining the confidentiality of your account credentials (email and password) • All activities that occur under your account, whether authorized by you or not • Notifying us immediately if you suspect unauthorized access to your account • Complying with all applicable laws and regulations when using the Service You agree not to create accounts for false, fraudulent, or misleading purposes, or to impersonate any person or entity. Atlas Softech Limited reserves the right to suspend or terminate accounts that violate these provisions.

4. Subscription Plans and Billing

SOKONI POS offers multiple subscription tiers (Free, Starter, Essential, Pro, and Enterprise), each with varying features and pricing. Billing Terms: Subscription fees are billed in advance on a monthly or annual basis as you select during checkout. Annual subscriptions offer a 25% discount compared to monthly billing. Charges will appear on your payment statement under "SOKONI POS" or "Atlas Softech Limited." Payment Processing: All payments are securely processed through Pesapal (supporting M-Pesa, Airtel Money, Visa, and Mastercard). Your payment information is encrypted and not stored on our servers. By providing payment details, you authorize Atlas Softech Limited to charge your selected payment method for your subscription. Automatic Renewal: Unless you cancel before your renewal date, your subscription will automatically renew at the same price and billing cycle. You will receive a renewal notification at least 7 days before your next billing date. Cancellation and Refunds: You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. No refunds are provided for partial months or unused portions of your subscription, except as required by applicable law. Annual plans are non-refundable once the billing cycle begins, unless required by local regulations. Price Changes: We may change subscription pricing with 30 days written notice. Price changes take effect at your next renewal date. Your continued use of the Service after the notice period constitutes acceptance of the new pricing.

5. Data Ownership and User Content

You retain full ownership of all business data, information, and content you create, upload, or store in SOKONI POS, including: • Product catalogs and pricing information • Sales records and transaction history • Expense reports and financial data • Employee/staff information and records • Purchase orders and supplier information • Any other business data entered into the system By storing data in SOKONI POS, you grant Atlas Softech Limited a limited, non-exclusive license to store and maintain your data, process it to provide the Service, and generate anonymized analytics. You warrant that you own or have the right to use all data you provide and that your use does not infringe on any third-party rights.

6. Prohibited Uses

You agree not to use SOKONI POS for any unlawful, fraudulent, or harmful purposes, including: • Illegal or unethical business activities • Tax evasion or deliberately false financial reporting • Money laundering or terrorist financing • Sale of counterfeit, stolen, or prohibited goods • Harassment, defamation, or violation of others rights • Unauthorized access to systems or accounts • Distribution of malware or harmful code • Reverse engineering or attempting to bypass security measures • Bulk data extraction or automated scraping • Reselling or redistributing the Service without authorization Violation of these prohibitions may result in immediate account termination and potential legal action by Atlas Softech Limited.

7. Data Security and Protection

Atlas Softech Limited takes data security seriously and implements industry-standard protections: Encryption: All data is encrypted using AES-256 encryption at rest. Data in transit is protected by TLS/SSL (HTTPS) encryption. Payment information is processed through PCI-DSS compliant payment processors. Data Isolation: Each shop's data is logically isolated from all other shops. Staff members can only access data belonging to their assigned shop, enforced through row-level security (RLS) policies at the database level. Access Controls: Access to your data is restricted based on role-based access control (RBAC). Admin users can assign roles (Admin, Manager, Cashier) with specific permissions. Login activity is logged and monitored. Infrastructure Security: SOKONI POS is hosted on world-class, secure cloud infrastructure with 24/7 monitoring, automated backups, and disaster recovery capabilities. Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any unauthorized access. You should use strong, unique passwords and enable multi-factor authentication where available.

8. Service Availability and Maintenance

Atlas Softech Limited strives to maintain 99.9% uptime for SOKONI POS, measured on a monthly basis. However, we do not guarantee uninterrupted access. The Service may be unavailable due to: • Scheduled maintenance (typically performed during off-peak hours with advance notice) • Emergency security updates or patches • Infrastructure issues beyond our control (power outages, internet disruptions, natural disasters) • Denial-of-service attacks or malicious activities We will make reasonable efforts to notify users of planned maintenance at least 48 hours in advance through your registered email address.

9. Limitation of Liability and Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY TANZANIAN LAW: AS-IS BASIS: SOKONI POS is provided on an "as-is" and "as-available" basis. Atlas Softech Limited makes no warranties, express or implied, regarding the Service, including but not limited to merchantability, fitness for a particular purpose, or accuracy of results. NO LIABILITY FOR DAMAGES: Atlas Softech Limited shall not be liable for: • Loss of profits, revenue, or business opportunities • Loss, corruption, or destruction of data • Indirect, incidental, special, punitive, or consequential damages • Business interruption or downtime • Loss of customers or goodwill Even if Atlas Softech Limited has been advised of the possibility of such damages. LIABILITY CAP: Except for breaches of confidentiality or intellectual property infringement, Atlas Softech Limited's total liability to you for all claims shall not exceed the fees you paid in the 12 months preceding the claim.

10. Intellectual Property Rights

All intellectual property rights in SOKONI POS, including software, code, design, features, functionality, trademarks, logos, and content, are owned by or licensed to Atlas Softech Limited. You are granted a limited, non-exclusive, non-transferable license to use SOKONI POS for your personal or business purposes. You may not: • Modify, adapt, translate, or create derivative works • Disassemble, decompile, or reverse-engineer the Service • Remove or obscure any proprietary notices or labels • Use the Service for competitive analysis or benchmarking • License, rent, or sell the Service to third parties Your license terminates immediately upon termination of these Terms.

11. Third-Party Services and Integrations

SOKONI POS may integrate with or rely on third-party services, including payment processors (Pesapal, Stripe), cloud infrastructure providers, and other service providers. Atlas Softech Limited is not responsible for the availability, quality, or security of third-party services. Your use of third-party services is governed by their respective terms and privacy policies.

12. Indemnification

You agree to indemnify, defend, and hold harmless Atlas Softech Limited, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising from: • Your use of SOKONI POS • Your violation of these Terms • Your violation of any applicable law or regulation • Your infringement of any third-party rights • The business data or content you provide • Your unlawful or negligent conduct

13. Termination and Account Suspension

Atlas Softech Limited may terminate or suspend your account and access to SOKONI POS immediately and without notice if: • You violate any provision of these Terms • You engage in unlawful or fraudulent activity • Your account is delinquent on payments • We are required to do so by law • We discontinue SOKONI POS or your subscription plan You may terminate your account at any time by emailing sokoni_pos@atlassoftech.com. Upon termination: • Your subscription ends immediately • Your access to SOKONI POS is revoked • Your data is retained for 30 days, after which it is permanently deleted • You may request immediate deletion of all data through our Data Deletion Request form

14. Modifications to Terms and Service

Atlas Softech Limited reserves the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of SOKONI POS after such notifications constitutes your acceptance of the modified Terms. For major changes, we will provide at least 30 days notice before they become effective.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Republic of Tanzania, without regard to its conflict of law principles. Any legal action or proceeding shall be exclusively brought in the competent courts of Tanzania. Dispute Resolution: Before initiating legal proceedings, we encourage you to contact us at sokoni_pos@atlassoftech.com to attempt to resolve any disputes informally. If informal resolution is unsuccessful, either party may pursue legal remedies in accordance with Tanzanian law.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Atlas Softech Limited regarding SOKONI POS and supersede all prior agreements, understandings, and negotiations, whether written or oral.

18. Contact Information

For questions, concerns, or disputes regarding these Terms and Conditions, please contact: Atlas Softech Limited Email: sokoni_pos@atlassoftech.com Service: SOKONI POS (Point of Sale) We aim to respond to all inquiries within 48 business hours.

© 2026 Atlas Softech Limited. All rights reserved. SOKONI POS is a registered trademark.